Holiday Inn A55 Chester West, an IHG Hotel

Location good, room very comfortable with tea and coffee, good quality toiletries. Restaurant on site although we didnt eat there, also Mcdonalds and another restaurant in same grounds together with petrol station. Two ladies at reception very friendly and welcoming. We asked about a short extension as we were going to a wedding and this was arranged with ease. Special mention to Dylan who was receptionist on the day we checked out, we were having problems with the IHG app but he sorted it out for us and was very friendly and helpful, an excellent ambassador for the hotel. Well kept grounds and plenty room for parking.

The staff were all very friendly professional and attentive. The food was to a very good quality with fresh vegetables and salad items. There was a small gym, which was clean and provided with free clean towels and water which I appreciated. Overall a really good hotel with great staff at a reasonable cost. I will use this hotel in future as opposed to the one I was using. Thanks all at the Holiday Inn A55 Chester West.

We booked for as a family group of 10 with two people in the group with specific requirements due to their limited mobility, hotel staff promptly contacted via messaging and confirmed our rooms with special requests. Rooms were clean and comfortable, each room was equipped with all facilities to make your stay comfortable, each family room had a fridge and an iron. Very good variety of breakfast, also facilitates vegan meals. Staff were very courteous, polite and helpful. No complaints whatsoever.

The room was very comfortable, the breakfast was nice and the restaurant staff were very friendly.

All the staff were friendly and very helpful. I'm not especially demanding but nothing was too much trouble for anyone including the night porter! Food was good, service excellent. Beds/pillows very comfortable.